Virtual Primary Care Made Easy, 24/7 (2024)

Chat with a medical provider 24/7 from the comfort of home. Get treatment for ongoing conditions and unlimited virtual visits for just $49 for the first month. No copays, no hidden fees.

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    9M+ users, 50k+ ratings

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    Available 24/7 in 48 states

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HOW IT WORKS

Primary Care made easy—all from your phone

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Tell us about yourself

Our smarter, faster, virtual intake process gets your medical providers the info they need to care for the whole you.

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Get care on your schedule

Text us when you’re free—we make ourselves available day and night. For virtual visits, prescription renewals, and more.

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Manage your health with ease

We’ll help you stick to your plan for managing a chronic disease*, changing a habit, and living healthier—by phone.

*Available for adults 18+ in all 48 continental US states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

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“Through an easily accessible and intelligent platform, quality care can be delivered to everyone who needs it.”

Neil Brown, MD

Chief Medical Officer

WHAT WE TREAT

Integrated care for the whole you

  • Chronic heartburn or GERD
  • Migraines
  • Gout
  • Asthma
  • Type 2 diabetes
  • High cholesterol
  • High blood pressure
  • Hypothyroidism

and hundreds more chronic and urgent conditions

GET TREATMENT NOW

The advantages of Primary Care with K Health

See a provider without seeing a provider

Make a flexible appointment with a medical provider right from the app, as often as you want.

Feel good about feeling good

Manage chronic conditions, mental health, your weight, and more. Plus, generic meds come at a low price.

Get 24/7 Urgent Care, too

A K Health membership also includes unlimited virtual visits for medical issues that pop up suddenly.

Pay just $49 for your first month

After the first month, membership fees are billed in advance 3 months at a time, and you can cancel anytime until 1 day before your renewal date.

GET CARE NOW

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Your K Health unlimited membership includes:

  • 24/7 text-based Urgent Care

  • Flexible appointments for ongoing care

  • Low-cost generic meds delivered to your door

GET STARTED FOR $49 FOR YOUR FIRST MONTH

Avoid the stressful search for care

Join primary care

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Frequently asked questions

What is K Health Primary Care?

K Health Primary Care is a virtual healthcare program focused on your whole health, without the hassle and price of seeing a medical provider in person.

Primary Care is part of the K Health membership, which costs just $49 for the first month, and is then billed in advance 3 months at a time. It includes chronic condition management and prevention, 24/7 text-based Urgent Care*, flexible appointments, treatment for anxiety and depression, and more—all from your phone.

A medical team of board-certified doctors and licensed nurse practitioners creates personalized care plans to make it easier for you to manage chronic conditions, change a habit, or just live healthier. Your medical team can remotely prescribe medication, order lab tests, and more.

*24/7 Urgent Care is available in all 48 continental U.S. states. Not available in Alaska or Hawaii.

K Health memberships are not insurance and exclude ancillary services (e.g., referrals. labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

What’s included in the K Health membership?

Our K Health membership includes nearly everything K Health offers:

  • Unlimited text-based visits with licensed medical providers
  • 24/7 Urgent Care without an appointment
  • Flexible appointments for chronic condition management
  • Easy prescription management and renewals
  • Treatment for anxiety and depression, including medication shipped to your door (medication cost not included)
  • As always, no insurance needed, all on your own schedule

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Learn more about what we can and cannot treat

How much does Primary Care cost?

Primary Care is included as part of your K Health membership, which costs $49 for the first month, and is then billed in advance 3 months at a time. You can cancel your membership anytime until 1 day before your renewal date, at which point you’ll be place on a quarterly membership and your subscription will be automatically renewed. The cancelation will go into effect at the end of the billing cycle.

A membership includes chronic condition management and prevention, 24/7 text-based Urgent Care*, flexible appointments, treatment for anxiety and depression, and more. Medication and lab test costs are not included.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations. See Terms of Service.

Do you need insurance to use K Health?

Nope!

We’ve created efficient ways to bring the cost of healthcare way down and make quality care accessible to everyone, without needing to use health insurance.

You can sign up for our K Health membership which includes access to our Primary Care program, 24/7 Urgent Care visits, treatment for anxiety and depression, and more,* or you can pay for a one-time virtual visit. Plus, our Symptom Checker is always free to use.

Learn more about our approach to pricing

*24/7 Urgent Care is available in 48 states of the US. Not available in Alaska or Hawaii.

K Health memberships are not insurance and do not include any ancillary services, (e.g.) laboratory tests, durable medical equipment, appointments with other providers or specialists that we may refer you to, emergency or in-person urgent care facility visits; cost of medication and other referrals. Medical care is provided by K Health’s affiliated professional corporations.

See Terms of Service.

Learn more about what we can and cannot treat

Can I use my insurance to pay for K Health?

With the exception of certain Surest and Elevance Health plans, we don’t accept insurance to pay for K Health memberships, one-time Urgent Care virtual visits, or mail-order medication, but we keep our prices low to keep medical care accessible to everyone. In many cases, our prices are lower than your insurance copay would have been!

If your medical provider prescribes you medication to pick up at your local pharmacy or orders bloodwork to a lab of your choice, you can use your insurance at those locations.

What does Primary Care treat?

The K Health Primary Care program is part of the K Health membership, which offers chronic condition management and prevention, 24/7 Urgent Care*, prescription renewals, treatment for anxiety and depression, and more.

Medical providers practicing on the K Health platform help you manage and treat common chronic conditions like high cholesterol, high blood pressure, and type 2 diabetes, and also create personalized care plans to help prevent future conditions, like heart attack and stroke. Your medical team can remotely prescribe medication, order lab tests and health screenings, and more.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations.See Terms of Service.

Learn more about what we can and cannot treat

Are there any conditions that K Health doesn’t treat?

K Health-affiliated medical providers can diagnose and treat most things you might see an in-person primary care doctor for. However, there are sometimes instances when we recommend you see a doctor in person.

For example, ear infections and strep throat are two common conditions that require an in-person consultation for diagnosis. However, K Health-affiliated providers can help assess severity and provide guidance on what to do next.

We also don’t treat anyone who:

  • is under 18 years old
  • lives in Hawaii or Alaska
  • has a medical condition that requires a specialist (on a case by case basis)
  • is currently pregnant
  • is currently being treated for cancer with chemotherapy or radiotherapy
  • has an autoimmune disease
  • is currently on immunosuppressants
  • is diagnosed with AIDS
  • is currently in hospice care
  • has a history of organ transplant
  • is dependent on oxygen
  • has significant liver, kidney, or other organ failure
  • is seeking medical management related to worker’s comp or injury litigation

We don’t prescribe controlled substances, and we cannot prescribe other high-risk medications that are subject to abuse. Learn more in our Medical Policies.

*24/7 Urgent Care is available in all 48 continental US states. Not available in Alaska or Hawaii. K Health memberships are not insurance and exclude ancillary services (e.g., referrals, labs, equipment, cost of medication, etc). Medical care is provided by K Health’s affiliated professional corporations.See Terms of Service.

Learn more about what we can and cannot treat

What happens if the clinician recommends that I see someone in person?

While excellent medical care can be administered remotely, depending on your symptoms, your medical team may recommend that you seek in-person care.

For example, we can’t treat orthopedic conditions remotely, and occasionally conditions like strep throat require an in-person lab test. We’ll always work with you to try and find the right doctor in your area to make things as easy as possible.

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