Appalachian State University hiring Coordinator for Residence Life: Recruitment & Student Operations in Boone, NC | LinkedIn (2024)

Posting DetailsRequest to Recruit

Position Title Coordinator for Residence Life: Recruitment & Student Operations

Working Location (City, State) Boone, NC

Faculty Rank No

Provide RankPosition Number 065291

Department University Housing-Residence Life - 325000

Description Of UniversityAppalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Position Summary Information

Minimum Qualifications

• Master’s degree earned by start date
• One to three years of experience working in college housing. Two years of GA experience is equivalent to one year full-time.

License/Certification RequiredPreferred Qualifications

• Master’s degree in College Student Development, Student Affairs, Higher Education, Counseling, or related field
• Full-time experience working in college housing
• Experience working with Maxient and/or StarRez software
• Crisis and case management experience

Essential Duties And ResponsibilitiesAdministration

• Work closely with students and the Housing Administration staff regarding room changes, consolidations, occupancy reports, withdrawals, etc.
• Assist in ensuring mid year student moves are processed correctly by building staff and damages are assessed and charged through Student and Administrative Services.
• Complete summer responsibilities including, but not limited to summer school, key audits, orientation, and special projects.
• Assist in the implementation of housing assessment related to departmental recruitment, on boarding, and facilities related issues.
• Serve on departmental and divisional committees, workgroups, and task forces and assist with facilitation of special projects that happen in residence halls as needed.
• Along with the Residence Life staff team, develop and assist in achieving University Housing department goals.
• Discuss, implement and evaluate policy-making decisions affecting Residence Life.
• Attend staff training and professional development events in University Housing and The Division of Student Affairs
• Attend and participate in Residence Life meetings.
• Meet weekly with the supervising Assistant Director of Residence Life.
• Develop and complete a professional development plan.
• Perform work as delegated by the Associate Director of Residence Life and supervisor.

Supervision

• Supervises staff throughout the year
• Conduct weekly staff meetings with staff
• Provide on-going staff training and development.
• Ensure expectations are being met by staff and address concerns through developmental job action/coaching conversations when appropriate
• Complete formal evaluations of staff once each semester.
• Coordinate all Service Desk operations related to residential student packages, room keys, and staff event requests.
• Oversee the two Program Resource Centers for the 150 student staff members.
• Work with the Administrative Services unit on incorporating StarRez System at both Service Desks for keys and packages.
• Work with Facilities on monthly key audits of desks and 18 residence halls.
• Oversee the RA programming equipment (gaming systems, board games, program supplies) checkouts.
• Track student lost keys and provide information to Administrative Services to appropriately bill students

Facilities Management

• Serve as liaison with Facilities related to building maintenance, day-to-day issues, preventative maintenance, emergency maintenance, construction and planning and projects
• Directly oversee all residence hall opening/closing processes in conjunction with departmental leadership, hall staff and campus constituents and coordinate the damage billing process
• Assist/Lead housing staff in organizing and implementing transition periods between university breaks.
• Assist in the coordination of policies and procedures related to the check in, check out, early arrival and late stay request processes.
• Responsible for key audit process and training necessary staff on completing monthly key audits
• Serve as primary communication for emergency moves for students. Ensure emergency spaces are turned over and in good condition. Work closely with students impacted throughout the process.
• Build relationships and maintain contact with building maintenance staff, housekeeping staff, support services staff, and building supervisors.
• Assist Facilities Coordinator in completing fire drills for halls including recruiting student staff to assist, communicating with students, and logging appropriately.
• Assist with summer staff apartment occupancy and transitions. Responsible for inventory, damage billing, pet forms, and working with Support Services to develop/maintain a staff apartment furniture inventory/rotation.

Recruitment and Selection

• Assist the Assistant Director with the selection and recruitment of all student staff members.
• Assist with the selection and recruitment of graduate student staff members through involvement with the Graduate Assistant Preview Program.
• Implement different marketing and recruitment strategies for Resident Assistant and Graduate Assistant recruitment efforts.

Crisis Management

• Schedule and facilitate student break duty and special event duty.
• Provide leadership to staff and students during crises in the residence hall and in the greater campus community.
• Become familiar with and follow institutional and departmental guidelines regarding emergencies
• Serve in on-call rotation for campus of 6,200 students to support staff emergency response during evenings, weekends, and holidays.

Residence Education, Conduct, and Wellness

• Create, review and edit on-call, crisis response, and other documents under the direction of the Associate Director of Residence Life.
• Serve as a hearing officer for student conduct cases related to facilities concerns
• Clearly communicate, interpret and enforce department and university policies to staff and students.
• Serve as a resource or referral for information concerning University life.
• Develop collaborative relationships with campus partners.
• Other duties as assigned

Type of Position Full Time Position

Staff/Non-Faculty Staff/Non-Faculty

Appointment Type 1.0

Work Schedule/Hours M-F 8am-5pm, with some nights and weekends required

Number of Hours Per Week 40

Number of Months Per Year 12

Mandatory Staff Yes

Suggested Salary Range $42,000-$44,000

Physical Demands of PositionPosting Details Information

Posting Date 04/19/2024

Closing DateOpen Until Filled Yes

Evaluation of Applications Begins 04/22/2024

Proposed Date of Hire 06/17/2024

Special Instructions to ApplicantsPlease attach required documents:

Cover Letter

Resume

List of References with Contact Information

Search Chair Name Jillian Webber

Search Chair Email webberj@appstate.edu

Quick Link https://appstate.peopleadmin.com/postings/45621

Posting Number 201501411P